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Picking Up the Phone is Killing Your Business
A step-by-step guide to optimizing how your business handles incoming calls.
A powerful reminder that your website is either growing your business, or silently costing you customers.
In the early days of the internet, simply having a website put you ahead of the game. Fast-forward to 2025, and a poorly designed, outdated, or hard-to-navigate website is doing more harm than good.
Yet, far too many businesses are still relying on sites that were either built years ago, or worse slapped together by a well-meaning relative with no long-term strategy in mind.
Every day, millions of people go online with intent, looking for a product, service, or solution. If your website is optimized properly, you may show up in that search.
But showing up isn’t enough.
The real question is: what happens when someone lands on your homepage?
Let’s be honest: most business owners haven’t looked at their site since launch day. Even fewer have checked their analytics. And if you can’t answer the following questions, your website may be quietly killing your growth:
A visually appealing website is important—but aesthetics without strategy is like building a beautiful storefront in the middle of the woods.
Your website should:
Don’t rely solely on your opinion. Ask 10 people you trust, clients, peers, even strangers, to visit your site and give you honest feedback.
Their perspective will be far more aligned with the consumers you're trying to reach.
If your website isn’t aligned with your brand, your mission, or your growth goals—it may be time to invest in a full rebrand and relaunch. The right digital partner can help reposition your online presence so it’s not just a placeholder… but a 24/7 sales engine working for your business.
Because in 2025, your website isn’t just a business card, it’s your first impression, your digital storefront, and your most scalable salesperson.
Feel free to connect anytime (sean@tierlevel.com) if you would like to discuss this strategy for your personal brand or business.
I love any opportunity to just talk shop and provide direction and value to help you succeed.
SML