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Picking Up the Phone is Killing Your Business
A step-by-step guide to optimizing how your business handles incoming calls.
Consistency in sales is the key to sustainable growth, focus on the right activities, track progress, and build a system for long-term success.
If you’ve been in sales for any length of time, you know the thrill of closing a big deal. It’s one of the best feelings in the world. But while quick wins bring a temporary high and a burst of attention, they rarely build sustainable revenue.
The truth? Most sales success doesn’t come from flashy tactics, it comes from consistent execution. In other words, playing the long game.
Unfortunately, we live in a culture addicted to the “get rich quick” mindset, when what truly drives performance is the unsexy, repetitive climb to the top. The best reps aren’t always the most charismatic, they’re often the most consistent.
Studies have shown that sales teams who follow a defined process are 33% more likely to be high-performing (CSO Insights).
Why?
Because repetition creates rhythm. Rhythm builds habits. And those habits create momentum.
Whether it’s cold calls, follow-ups, scheduled appointments, consistency compounds.
Remember: it often takes at least 7 touchpoints before a prospect is ready to move forward. The reps who keep showing up are the ones who close.
In my own role as a Director of Business Development, I’ve learned this firsthand: it’s not just about activity, it’s about doing the right activities consistently.
Set daily, weekly, and monthly targets once you know what works.
For example:
Track and journal every touchpoint inside your CRM. This becomes your sales scoreboard, a way to tie daily behavior directly to pipeline growth and revenue velocity.
Consistency is a trust builder, both inside your company and with your customers.
One of my favorite reminders is:
“People don’t buy when you’re ready, they buy when they’re ready. Your job is to be there.”
When it comes to building consistency into your sales strategy, your CRM should be your best friend. It’s not just a place to store contactsit’s your accountability partner. Use it to track benchmarks, monitor habits, and ensure your team doesn’t drift off course.
Implement weekly scorecards for individual reps and teams to spotlight trends and performance. And don’t just reward effort,reward consistency that drives results. Time blocking is another powerful tool. Set aside dedicated windows in your calendar for “non-negotiables” like prospecting calls, follow-ups, emails, and content touches. These are the small daily wins that build long-term success.
Remember: Sales success isn’t built in a day, but it is built daily.
If you’re not measuring and managing your daily sales behaviors, you’re simply guessing.
Take a moment to ask yourself:
What am I doing every day that compounds into pipeline?
What activities can I double down on to create consistent wins?
If you're ready to create a repeatable system for your team or want a copy of our weekly sales consistency tracker, let’s connect. Feel free to reach out to me directly at sean@tierlevel.com.
Let’s turn consistency into your competitive edge.
SML